Transparent Pricing
Choose the plan that's right for your healthcare organization
Base platform fees below. Third-party provider costs are additional.
- HIPAA Compliant Infrastructure
- Patient Intake Forms
- Questionnaires & Assessments
- Marketing & CRM Integration
- Payment Processing: 3.2% + $0.35
- Third-Party Transaction Fee: 2.5%
- 99.5% Uptime
- Basic Support
- All Starter features
- AI/LLM usage embedded in pricing
- Payment Processing: 2.9% + $0.30
- Third-Party Transaction Fee: 2.0%
- Telehealth Integration
- Pharmacy Integration
- 99.9% Uptime SLA
- Standard Support
- All Professional features
- AI/LLM Chatbot and Phone Agent Included
- Payment Processing: 2.7% + $0.30
- Third-Party Transaction Fee: 1.0%
- Advanced Analytics Dashboard
- EHR Integration
- Labs Integration
- 99.95% Uptime SLA
- Priority Support
Core Features
- All Business features
- Payment Processing: 2.5% + $0.30
- Third-Party Transaction Fee: 0.6%
- 99.99% Uptime Guarantee
Enterprise Features
- Custom integrations
- Advanced analytics
- Dedicated account manager
- Custom branding
Support & Security
- Custom SLAs
- 24/7 premium support
- Advanced security features
- Compliance assistance
Simplicity & Transparency
Clear, easy-to-understand invoices with no hidden fees
Predictable Billing
No hidden AI token or complex fee structures
Scalability
Direct alignment of revenue with customer growth and usage
Market-tested Approach
Leveraging Shopify's successful payment processing pricing model
While our pricing model simplifies many aspects of billing, please note that additional integration costs may occur when connecting with third-party healthcare providers:
Telehealth Integration
Depending on your telehealth provider, additional integration and per-appointment fees may apply.
Lab Integration
Lab integrations may incur additional setup and per-test fees based on volume and complexity.
Pharmacy Integration
Pharmacy fulfillment integrations may include additional per-prescription or volume-based fees.
EHR Integration
Electronic Health Record integrations can vary significantly in cost based on the EHR provider and complexity of data exchange.