Looking for the Cara app for patients?For patients: cara.health
Cara

For medical practices

One platform for patient growth, intake, messaging and memberships.

Four modules on one patient record. They work on your EHR, under your practice’s brand. Each one stands on its own. Together they stop patients and revenue from getting lost between tools.

Buy one module, or all four together.

Hy-Vee Health Exemplar Care is rolling out Cara across patient acquisition, scheduling, onboarding and clinical workflows in 15 locations. Read the announcement

The four modules

Buy one module, or all four.

Each module works on its own. They all share one patient record, so they work better together.

Grow

Patients come back and new patients book

Fill the schedule from your own patient data.

Patient groups for recall, a sent campaign, a follow-up email series, the funnel from email to finished form, and patient ratings. Demo practice with made-up patients.

Intake

Intake arrives finished

Forms done before arrival, filed to the chart.

Staff build the intake form, a patient fills it in, and the answers come back linked to the patient record. Demo practice with made-up patients.

Messaging

One inbox, urgent messages flagged first

Patients text. AI triage flags urgent messages first.

Texts and portal messages in one inbox, an AI triage card on an urgent message, and an AI reply draft that staff check before sending. Demo practice with made-up patients.

Memberships

Recurring revenue on the record

Enroll members and bill through Stripe, on any EHR.

Membership plans with tiers and prices, how many patients are enrolled in each, and the same plans in the practice catalog. Demo practice with made-up patients.

See what each module does

One patient journey

From the first booking to the next one.

This is how the modules hand off to each other for one patient.

  1. Win1 of 5
    Grow

    A campaign reaches a patient group for recall. Patients book from the Cara app or your website.

  2. Prepare2 of 5
    Intake

    Forms go out from the booking. Answers file to the chart.

  3. Talk3 of 5
    Messaging

    Reminders, replies and questions in one thread. AI triage routes urgent messages first.

  4. Retain4 of 5
    Memberships

    A membership offer after the visit. Members enroll and are billed through Stripe.

  5. Learn5 of 5
    Grow

    A review request and a short rating survey go out. One funnel shows what each campaign brought in, from lead to member.

Why one platform

What you get when the modules work together.

Patients and revenue get lost in the gaps between separate tools. One platform closes those gaps.

One record, one thread

Every module reads and writes the same patient record. Staff do not re-key data between tools.

One funnel

See lead, booked, completed and member, by campaign, in one view.

One brand

The app, portal, forms and texts look like your practice.

Fewer vendors

Replaces separate recall, forms, texting and membership billing tools, and agency spend.

Works on your EHR

Keep your EHR. Cara writes back to it.

Cara reads and writes the chart, so your EHR stays the main record.

How integrations work
  • athenahealth
    Connected
  • Epic
    Connected
  • Canvas Medical
    Connected
  • Healthie
    Connected
  • Elation
    Connected
  • AdvancedMD
    Set up with our team
  • eClinicalWorks (eCW)
    Set up with our team
  • Cerbo
    Set up with our team
  • ModMed
    Set up with our team

Connected means Cara has a live connection with this EHR today. Set up with our team means we connect it with you during onboarding. Using another EHR? Ask us.

Safety and privacy

Built for HIPAA. Staff stay in control.

Read about security

Staff approve AI drafts

AI writes reply drafts. A staff member approves each one before it goes to a patient.

Rules-based urgent screen

The check for urgent symptoms runs on fixed rules, not on AI, so it behaves the same way every time.

Business Associate Agreement available

We sign a BAA (Business Associate Agreement) with every practice, and we have BAAs with our vendors.

Encrypted, with an audit log

Health data is encrypted in transit and at rest. Views and changes of patient records are logged.

Two assistants

One assistant for patients. One for providers.

The Cara app

Beta

For patients

One app for the patient, their family and caregivers. They book, fill in forms, message the practice, see their membership and documents, and ask health questions. It works across all of their practices.

For your practice, it puts your brand and your modules in the patient’s pocket.

For patients: cara.health

Cara Creator

Coming

For providers and staff

An assistant that plugs into your EHR and the Cara platform. It will do multi-step work across the chart, inbox, schedule and campaigns.

Staff will approve its work, and you will set permissions for each agent.

Pricing

Pay for the modules you use.

Each module is priced on its own. All four together are the best value.

See pricing

Grow

Fill the schedule from your own patient data.

Priced per module

Get a quote

Intake

Forms done before arrival, filed to the chart.

Priced per module

Get a quote

Messaging

Patients text. AI triage flags urgent messages first.

Priced per module

Get a quote

Memberships

Enroll members and bill through Stripe, on any EHR.

Priced per module

Get a quote

All modules

Best value

All four modules on one patient record.

The best value when you want the whole patient journey in one place.

Get a quote

Common questions

Questions practices ask.

Do we have to switch EHRs?
No. Cara works on your EHR. It reads and writes the chart, so your EHR stays the main record.
Do we have to buy all four modules?
No. Each module works on its own. You can start with one and add others later. Each module is priced on its own, or you can buy all four together.
Will patients see Cara or our practice?
Your practice. The app, portal, forms and texts carry your name, logo and colors.
Does AI send messages to patients on its own?
No. AI writes reply drafts and flags urgent messages first. A staff member approves each draft before it is sent. The check for urgent symptoms runs on fixed rules.
Do you sign a BAA?
Yes. A Business Associate Agreement is available to every practice. We also have BAAs with our vendors.
We need something the modules do not cover. Can you build it?
Yes. Cara builds custom views, apps and agents, with a Cara team member embedded with your practice.

Start with one module. Add the rest when you are ready.

Keep your EHR. Your brand and your workflows stay yours.