◆Practice
A modern practice
needs a modern platform.
Practice is everything a growing medical practice needs on day one. Integrated, compliant, and ready to go live this week.
What you get
Six products. One login.
No duct tape.
Patient CRM
The relationship, tracked properly. Lead sources, segments, referrals, reactivation. The things a practice needs to grow, in one place.
Online scheduling
Patients book themselves. Availability respects your rules. Reminders go out automatically. No-shows drop. You stop fielding scheduling calls.
Digital intake
Forms patients actually finish. Conditional logic, e-signatures, insurance verification. Done before the patient arrives.
Payments
Card on file. Co-pay collection. Membership billing for DPC. Payment plans. Fewer statements, fewer follow-up calls, more collected revenue.
Patient portal
Branded, simple, useful. Secure messages, lab results, documents, upcoming visits. A portal patients actually open.
Analytics
The numbers that matter, pre-built. Acquisition cost, conversion rates, no-show rates, revenue by provider, payer mix. Build custom reports when you need them.
Who it’s for
Practices that are serious about the next chapter.
- Specialty groups. Dermatology, ophthalmology, orthopedics, women's health, mental health, GI.
- DPC, membership, and concierge practices.
- Multi-site medical groups. 5 to 100 clinicians.
- Digital health operators and virtual-first models.
Compliance
HIPAA compliant. Operates to SOC 2 Type II controls. BAA included. Same infrastructure as our enterprise engagements. Nothing about the compliance posture changes when you move up a line.
Common questions
What people ask before
they get on the call.
- How fast can we go live?
- Practice is configured, not custom-built. A typical independent group is live within days — patient CRM, online scheduling, digital intake, payments, portal, and analytics, all integrated. The longest pole is usually data migration from your current tools, which we run in parallel with go-live.
- Which EHRs does Practice integrate with?
- Practice integrates with Healthie, Canvas Medical, Elation, Athenahealth, eClinicalWorks, AdvancedMD, DrChrono, and several specialty EHRs. We integrate via FHIR, vendor APIs, or HL7 interfaces depending on what your EHR supports. Your EHR remains the clinical source of truth — Practice handles the operational layer around it.
- Is Practice multi-location?
- Yes. Practice supports multi-site groups with shared scheduling, location-specific availability, location-aware analytics, and centralized billing. Roles and permissions scope by location.
- What is included on day one?
- Patient CRM, online scheduling, digital intake, payments (card-on-file, copay, membership billing, payment plans), branded patient portal, and analytics. All on Cara's HIPAA-compliant infrastructure with BAA included.
- Can we customize Practice for our specialty?
- Practice is configurable out of the box. For deeper customization — a specialty-specific intake flow, a custom patient portal, a workflow our default doesn't cover — Practice partners typically extend with Build (our agentic application builder) without leaving the same compliance envelope.